Empowering People with Disabilities Since 1994

Leadership with Heart

Dan Swickard, CEO, has more than 40 years of experience in the field of developmental disabilities, which includes his service as a former superintendent for the Harrison County Board of Developmental Disabilities and as a special education teacher. Dan’s personal connection to those with developmental disabilities, underscored by the memory of his sister Donna, can be seen in every aspect of the caring support CSS provides its residents.  He entered the field of Special Education in the fall of 1972 as a teacher at the Jefferson County Board of DD program. In 1974 he was hired as a Special Education teacher in the Edison School District teaching grades 7-12. During the summer of 1978 he was hired as the Superintendent of the Harrison County Board of DD. In the fall of 1983 he left the County Board program and went to work as the Program Director for a Licking County based Residential Provider that provided services throughout Ohio and Louisiana. In 1989 he purchased a portion of that company and formed Community Living Concepts, Inc. (CLC). In 1994, he and Randy Nipps became the founding partners of Consumer Support Services, Inc. (CSS). That same company, CSS, now provides supports and services to individuals throughout the State of Ohio. He is a graduate of Bethany College and did graduate work at Youngstown State University and the University of Dayton.

Randy Nipps, Treasurer/CFO, has over 35 years of experience in the long-term care accounting field. He oversees all aspects of the financial side of the operation.  Randy takes pride in being able to find funding sources for any individual’s needs that go beyond his or her available funds.  He is a certified Public Accountant, a Chartered Global Management Account and the Chief Financial Officer at Consumer Support Services, Inc. He is a member of the Ohio Society of Certified Accountants and the American Institute of Certified Public Accountants. Randy began his career in 1977 working for an accounting and consulting firm providing services to companies that specialized in residential services to individuals with developmental disabilities and long term care industry (nursing homes).  Since that time Randy has dedicated his career to helping individuals with disabilities.

Chris Swickard, President has been employed with CSS for twenty years and has worked in virtually every aspect of the business starting out as Direct Care Employee. Chris feels that his inspiration for committing himself to this field comes from his late aunt who was diagnosed with Down Syndrome as well as his father Dan Swickard, CEO for CSS whom has dedicated his life to helping the developmentally disabled. Chris holds a Bachelor’s Degree in Communications from the Ohio State University

Becky West, Vice President of Quality Control has been employed with CSS for twenty-eight years.  Becky has a Bachelor’s Degree in Psychology, Physical Education, and Health. Becky possesses a vast wealth of knowledge concerning the operations of ICF/DD group homes, Licensed IO Waiver Homes, and IO Waiver /Supported Living Settings. Becky has worked with individuals with a wide variety of diagnosis as well as individuals that have been involved in the judicial system. Becky has written behavior support plans and provided staff with the necessary training and on-going support to ensure proper implementation of these plans.

Michelle Swickard, Vice President of Operational/Clinical Development has over twenty-five years of experience working with individuals with developmental disabilities and mental illness. Michelle is a graduate of Defiance College, with a Bachelor of Science Degree in Criminal Justice and a graduate of the Ohio Dominican University, with a Master of Business Administration.   Her responsibilities include the operational oversight of residential services located in Franklin, Madison, Clark, Champaign and Montgomery Counties.

Previously, Michelle worked as a Service and Support Administrator and later as an Investigative Agent at a county board of DD for over eight years before re-entering the private sector.  Michelle has filled various roles while at CSS which include Site Supervisor, Program Director, and County Director. Michelle values her relationships with individuals, family members and staff throughout the various counties. Michelle is committed to continuous, quality improvement to enhance the lives and independence of those being served.